FAQ

⚡ WheelsUp-Ebikes – Frequently Asked Questions (FAQ) 🔋

1. "What products do you offer?"

⚙️ We specialise in high-performance e-bike kits and accessories, including:

Combos: Complete e-bike conversion kits ⚡

Kits: Individual components for custom builds 

Batteries: High-capacity lithium-ion batteries 🔋

Accessories: Essential gear to enhance your riding experience 🛠️

2. "How long will it take to receive my order?"

⏳ Shipping times vary based on your location and products ordered. Once your order ships, you’ll get a tracking number to follow your package 🚚.

3. "What payment methods do you accept?"

💳 We accept secure payments via:

Visa

Mastercard

American Express

Apple Pay 🍎

Google Pay 🤖

PayPal

Shop Pay

Union Pay

4. "What is your return policy?"

🔄 We want you to be 100% happy with your purchase. If you need to return an item, please check our Refund Policy for details 🔋.

5. "How do I contact customer support?"

📞 For any questions or help, email us at wheelsupebikes@gmail.com. We’re here to support you ⚡.